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Company NameNelson Water Inc.
Job PositionCustomer Service Representative
Job Location
  • Arnprior
Job Type
  • Full Time
Anticipated Start Date02/06/2023
Posting End Date02/28/2023
CompensationHourly
Compensation AmountTo be determined
Job Requirements
  • Valid Drivers License
  • Previous Experience an Asset
  • Experience 1-3 yrs.
  • Customer Service Experience
  • Will Train
  • Proficiency w/ MS Word/Office
  • Good Communications Skills
  • Strong Problem Solving Skills
  • Physically Fit Able to Lift 50+lbs
Job Description

Duties & Responsibilities:
• Scheduling of water treatment installs, service calls and preventative maintenance.
• Managing incoming calls and customer service inquiries.
• Identifying and assessing customers’ needs to achieve satisfaction.
• troubleshooting and investigating information to resolve customer complaints.
• Managing laboratory reports including chain of custody documents. Reporting to MOE including exceedances and annual reports.
• Serving walk-in customers. Database management.
• Heavy lifting (salt bags, bottled water, etc.).
Considered an asset:
• MECC Certification as Trained Person.
• MECC Operator in Training.
• MECC Limited Sub-system Operator.
• CWQA Certification.
• Previous experience with water treatment equipment, servicing or installing.
Job Type: Full-time, Permanent
Benefits:
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Store discount

How Applicants Should ApplyE-mail
Apply to:[email protected]