• Arnprior

• Full Time
• Evenings
• Weekends

• Previous Experience an Asset
• Customer Service Experience
• Will Train
• Good Communications Skills
• Attention to Detail

We are looking for (two) reliable and hardworking experienced Supervisors to join our team. The successful candidate will be responsible for providing excellent customer service, preparing food orders, and ensuring the restaurant is clean and organized. This position requires a high level of energy and enthusiasm, as well as the ability to work well in a fast-paced environment. The ideal candidate will have a positive attitude and be able to work both independently and as part of a team.

Responsibilities:
- Ensures all team members perform work in a safe manner including using personal protective equipment
- Supervise team members
- Assist Restaurant Manager in recruitment
- Conduct pre-shift huddle and motivates employees throughout shift
- Ensure employees are in proper uniform and standards
- Provides coaching and feedback as necessary
- Provides training as required
- Ensures quality and standards are met
- Handles customer service complaints with confidence, quickly and professionally
- Puts corrective actions in place
- Assigns duties to employees as required
- Assigns floats and balances cash at the end of shift
- Ensures restaurant is stocked, cleaned, staffed and prepared for following shift
- Previous experience in food service industry
- Excellent knowledge of Wendy's products and procedures
- Strong communication and interpersonal skills
- Previous supervision experience an asset
- Excellent customer service focus
- Consistent adherence to policies/procedures
- Works in compliance with the occupational health and safety legislation
- Knows, understands and follows safe work practices and procedures
- Reports all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Owner
- Ensures health and safety policies and procedures are adhered to during shifts, including documentation of any work related injuries or accidents
- Records and utilizes logs as per food safety standards i.e. temperature log

Job Type: Full-time (Shifts could range from 6am start to 12:45am close)
Benefits:
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Vision care
- Wellness program

Experience:
Food Service or Retail Supervisor: 1 year (preferred)
Licence/Certification: Food Handler Certification (an asset)

Apply to [email protected] with Subject Line "Shift Supervisor"