Our Commitment To Service Excellence

To provide exceptional quality in delivering the full suite employment services for clients, individuals, employers and communities by…

Resource and Information…Employment Counselling Services

  • Maintaining an extensive library of job search materials, directories and current labour market information in a facilitated self-directed Resource Centre that is accessible for all clients
  • Providing fully equipped Resource Centre for client use, with access to high speed internet, computer lab, telephone, fax and photocopier
  • Conducting confidential one-on-one employment assessment interviews with clients to determine individualized employment needs
  • Delivering weekly employment group workshops and information sessions to assist clients to learn effective work search strategies

Job Search…Career/Vocational Counselling Services

  • Providing professional career counselling to develop realistic and attainable Employment Service Plans that respond to individualized clients need
  • Facilitating clients in identifying transferable skills, interests, values and aptitudes for career decision making and transitioning
  • Coaching clients how to conduct occupational and educational research for career change and skills training
  • Supporting clients to find and keep the job
  • Informing clients on Employment Ontario’s programs as well as other government, community and organizational resources, programs and services that will help clients reach their goals
  • Motivating and supporting clients through periods of change or transition that encourages self-empowerment, positive goal setting and self-sufficiency

Job Matching, Placement and Incentives, Job Retention…Job Development Services

  • Advising employers on wage incentive programs, apprenticeship signing bonus as well as other government or community funding, programs and services
  • Responding to employer client needs by conducting scheduled on-site visits to better understand the employer business needs
  • Posting employer job orders in the Resource Centre and Employment Ontario Network
  • Screening and referring skilled/qualified workers that match specific employer human resource needs
  • Collaborating with all levels of government and community services for improvement of area employment, business opportunities and community capacity building