R&M Truck & Trailer Repairs is proudly a Contract Navistar International® Dealer in Arnprior, Ontario. Locally-owned and operated, we are currently looking for a dedicated individual with customer service experience to join our parts team.
POSITION TYPE: Parts Counter Clerk, Full Time, 44 Hours per Week
HOURS: Monday to Thursday from 7am-5pm and Friday 7am-4pm, No weekends!
COMPENSATION: To be determined, based on Experience and Productivity
ROLES & RESPONSIBILITIES:
-Report directly to the Parts Manager
-Determine and locate parts needed for our service department
-Provide customers with efficient service by responding to parts inquiries in person, over email or telephone communication
-Offer expertise/knowledge on replacement automotive/truck parts, tools or accessories
-Create dedicated and meaningful relationships with long-term customers
-Process and receive orders, exchanges, refunds, or payments
-Carry out the proper handling and storage of parts
-Use a computer software program to track inventory and stock levels
-Work closely with the Service Manager to generate estimates in a timely manner
-Help to keep the parts department clean, tidy and accessible
-Occasionally deliver or ship out purchases to customers
QUALIFICATIONS & EDUCATION REQUIREMENTS:
-Previous experience in a parts or inventory-related role is preferred
-Valid Driver's License
-High School Diploma
PREFERRED SKILLS & ATTRIBUTES:
-Efficient with Computers and Electronics
-Strong Communication and Time Management
-Able to Multi-Task and Lift Heavy Items over 50+ lbs
-Attentiveness and Aptitude for Sales
-Team Player, while also being able to work individually
WHAT WE HAVE TO OFFER:
-Competitive Wages and Benefits
-Group Insurance and a Pension Plan
-Annual Bonus and Annual Boot Allowance
-Frequent Company Breakfasts and Lunches
-Friendly Environment with an understanding of a Life to Work balance
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